Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Jane Animal Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Video Call with a Veterinarian $65

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Courtesy Follow up with a Veterinary Technician

Video Communication

  • 15 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Phone Call with a veterinarian $50

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call you at the scheduled time!
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Text a Veterinarian $25

Message Communication

  • Have a message conversation with a Veterinarian. We respond in 12 hours or less.
  • Attach any supporting videos, pictures, or documents for our Veterinarian to review
  • Requirements: Any device using Chrome, Firefox, or Safari.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
In-Clinic Virtual examination with a veterinarian $82.89

Video Communication

  • 20 minute in clinic Virtual examination with a Veterinarian. Drop off your pet at our clinic and we will connect through Video Call with you throughout your pet examination.
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Nutritional Consultation with a veterinary Technician (Courtesy)

Video Communication

  • 10 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About Jane Animal Hospital

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If you live in Toronto and are looking for an animal hospital that will provide quality veterinary services at any given point of your pet’s life, then look no further. Jane Animal Hospital is the place where pets are accorded the tender loving care and treatment that helps them heal better and get back to their happy, healthy and normal lives. We prefer to equip your pet with preventative care that will begin shortly after birth because we believe early screening will nip some diseases in the bud before they can become expensive and painful in the long run. Our veterinarian checks kittens and puppies thoroughly and puts them through various laboratory tests, measurements of their vital signs, vaccinations and general inspections to ensure they are on the right health path from the very start.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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"A caring team and remarkable consultation experience"

Meet Our Team

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Dr. Oliver Sterbinsky
Veterinarian Jane Animal Hospital

Dr. Oliver Sterbinsky graduated from the Ontario Veterinary College in Guelph in 1993. He loves the day to day interactions with his employees, clients, and patients. He is also a director on the board of WAP (World Animal Protection Canada).

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Dr. Meaghan Roque
Veterinarian Jane Animal Hospital

Dr. Meaghan Roque is a 2019 graduate of the Ontario Veterinary College and she is excited to begin her career as a veterinarian with the Jane Animal Hospital team! She began volunteering at veterinary clinics when she was thirteen years old and has never looked back. Meaghan has a quirky black cat named Trudy who she helped nurse back to life after she was found as a stray kitten. In her spare time, she enjoys traveling, volunteering her skills at animal shelters, and exploring the city.

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Dr. Amina Johnson
Veterinarian Jane Animal Hospital

Dr. Johnson graduated from Tufts University of Veterinary Medicine in 2000. She enjoys meeting clients and discovering more about our pet community. In her off time, Dr. Johnson can be found chasing her 3 kids and her cats! She also enjoys swimming and yoga.

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Veterinary Technician
Veterinary Technician Jane Animal Hospital
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Kai Moore
Veterinarian Jane Animal Hospital

Dr Kai Moore Graduated from Ontario Veterinary College. She adopted a cat Zeke. Everyone thinks her pet is the sweetest cat. She loves to eat and try new foods. She also enjoys travelling and visited some Asian countries already.

'I love that veterinary medicine gives me the opportunity to advocate for animals that can’t speak for themselves.'

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Dr Patricia Sailer
Veterinarian Jane Animal Hospital

Dr. Patricia Sailer graduated from The Royal (Dick) School of Veterinary Medicine in Edinburgh. Dr Sailer enjoys ultimate

frisbee, yoga, running or rock climbing outdoors.

Quote: “My favorite part of working in veterinary medicine is the joy of helping others”

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Darragh Newman
Veterinarian Jane Animal Hospital

Dr Newman graduated from University College Dublin in Ireland and worked for 2 years in a Small Animal Practice in the United Kingdom. His family rescued Willow as a puppy from a bad situation. They thought she was going to be a Cockapoo, but she kept growing and growing and is now double the size of a standard Cockapoo. She is actually a friendly, energetic Labradoodle! In his spare time, Dr Newman likes to go out and meet with friends, travel, exercise and spend time outdoors!

'I love being able to speak up for those who cannot speak for themselves!'

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